Recently hosted a company event here and thanks to the wonderful Rabbit Hole crew, led by Winnie, it was a resounding success! The Arthur room was just perfect for a private intimate get together and a very cool respite from the afternoon heat. The finger food was delightful and most of all, the service team was attentive to ensure my guests had everything they need. Will surely recommend this venue for any private parties!
This place is rubbish, utter rubbish. Amazing deco and ambience, however the food servers just ruins the experience. Service is seriously just 3rd world mentality.
Employing rubbish to service. Could have been an amazing place to dine. Totally ruined by the service.
I missed E&O fish head curry since I left Kepong as they were at Taman Wahyu. So when VMO listed them, I was so happy. Ordered the fish head curry but the delivery guy didn't handle my curry squid well. Half the gravy spilt. Then I gave them some feedback and immediately Elaine from E&O sent me within half an hour new batch with extraaaaa gravy plus curry. This is really first class service! The standard of the meal was exactly what I had at Taman Wahyu. Thank you.
I did not hv a good time here because it took just as long to get me the correct bill and change as it was to prepare my take away order. Super annoyed. The staff were nice and apologetic but seriously.... train ppl to properly get the right bills and also how to quickly correct it when a mistake is made.
Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
Great place and the wait staff were fantastic. Always attentive and ever willing to help.
The fried chicken wings were awesome. The locale on the ground floor was great for guests to drop off.