Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
This place is rubbish, utter rubbish. Amazing deco and ambience, however the food servers just ruins the experience. Service is seriously just 3rd world mentality.
Employing rubbish to service. Could have been an amazing place to dine. Totally ruined by the service.
We had a Christmas dinner there and they gave us a place in the private dining area. We loved the ambience & the Maitre D', Roberto, described the dishes in the most effusive and delightful manner. Certainly a lovely place and we would be looking forward to going back there. Prices were certainly high but with that level of quality & service, it was worth it.
The food at Franco is simply put, is delicious! Was a bit doubtful about French-Jap cuisine but after giving it a try, definitely no regrets. The Squid ink Rice with Omu Egg and seafood is a must try and very tastily done. The decor is also very cozy and inviting. Just perfect for a birthday party or a catch up with friends. Will be booking this venue for the next party!