I did not hv a good time here because it took just as long to get me the correct bill and change as it was to prepare my take away order. Super annoyed. The staff were nice and apologetic but seriously.... train ppl to properly get the right bills and also how to quickly correct it when a mistake is made.
Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
Recently hosted a company event here and thanks to the wonderful Rabbit Hole crew, led by Winnie, it was a resounding success! The Arthur room was just perfect for a private intimate get together and a very cool respite from the afternoon heat. The finger food was delightful and most of all, the service team was attentive to ensure my guests had everything they need. Will surely recommend this venue for any private parties!
We got the whole cafe by ourselves for my son's first birthday! the venue was cozy, food was nice with reasonable price and basically everything went well at the lunch party! The staffs and boss (chef) also super friendly and nice! Love the cozy yet private dining upstairs with kids corner! Clean and kids friendly place. Sanitized everything and also receptive of our request! Wonderful time and everyone had fun!