I missed E&O fish head curry since I left Kepong as they were at Taman Wahyu. So when VMO listed them, I was so happy. Ordered the fish head curry but the delivery guy didn't handle my curry squid well. Half the gravy spilt. Then I gave them some feedback and immediately Elaine from E&O sent me within half an hour new batch with extraaaaa gravy plus curry. This is really first class service! The standard of the meal was exactly what I had at Taman Wahyu. Thank you.
Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
I did not hv a good time here because it took just as long to get me the correct bill and change as it was to prepare my take away order. Super annoyed. The staff were nice and apologetic but seriously.... train ppl to properly get the right bills and also how to quickly correct it when a mistake is made.