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Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
This place is rubbish, utter rubbish. Amazing deco and ambience, however the food servers just ruins the experience. Service is seriously just 3rd world mentality.
Employing rubbish to service. Could have been an amazing place to dine. Totally ruined by the service.
Recently hosted a company event here and thanks to the wonderful Rabbit Hole crew, led by Winnie, it was a resounding success! The Arthur room was just perfect for a private intimate get together and a very cool respite from the afternoon heat. The finger food was delightful and most of all, the service team was attentive to ensure my guests had everything they need. Will surely recommend this venue for any private parties!
Had an event there early January. The led lights were one of the WOW factor and they can even customize the lighting to suit our funky theme during the whole night.
Will recommend to anyone that is looking to create a different kind of experience with their events!