Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
I did not hv a good time here because it took just as long to get me the correct bill and change as it was to prepare my take away order. Super annoyed. The staff were nice and apologetic but seriously.... train ppl to properly get the right bills and also how to quickly correct it when a mistake is made.
The food at Franco is simply put, is delicious! Was a bit doubtful about French-Jap cuisine but after giving it a try, definitely no regrets. The Squid ink Rice with Omu Egg and seafood is a must try and very tastily done. The decor is also very cozy and inviting. Just perfect for a birthday party or a catch up with friends. Will be booking this venue for the next party!