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I missed E&O fish head curry since I left Kepong as they were at Taman Wahyu. So when VMO listed them, I was so happy. Ordered the fish head curry but the delivery guy didn't handle my curry squid well. Half the gravy spilt. Then I gave them some feedback and immediately Elaine from E&O sent me within half an hour new batch with extraaaaa gravy plus curry. This is really first class service! The standard of the meal was exactly what I had at Taman Wahyu. Thank you.
We had a Christmas dinner there and they gave us a place in the private dining area. We loved the ambience & the Maitre D', Roberto, described the dishes in the most effusive and delightful manner. Certainly a lovely place and we would be looking forward to going back there. Prices were certainly high but with that level of quality & service, it was worth it.
Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.
Interesting discovery thanks to the organisers of our alumni meet! Impressive stock of bottles on display, reasonable prices. That back room is excellent for a private party cosy up to 15 pax or so. The only working mike out of 4 now needs replacement too after our do.
You cannot deny that this is a beautiful venue for wedding and events - lush outdoor greens and gorgeous in door marquee. I fell in love with the venue the moment i saw it and insisted on having this place for my wedding. although a lot of additional things need to be arranged to make it a comfortable place for guest, I felt it was worth paying for. Example, baby chairs, tents to cover guest to toilet in case it rains, rela for security, platforms for walking in case it rains and it prevent heels from seeping into the soil etc.
However sad to say, the there are a lot of flaws in the maintenance and management of the venue.
1. dirty and poorly maintained toilets is definitely a downside. prior to the actual day of my wedding, we have provided feedback and hope this will be taken care of, however sad to say this was not heeded and we had to bring our own scented candles to spruce up the toilet smell.
2. changing room is very dirty - definitely need a lot of cleaning. poorly maintained air condition. a door that is difficult to lock and unlock and not to mention, the glass window on the door is broken - anyone who has the intention of stealing any valuable items, will be able to open the door from inside by just putting their hands through the broken door window
3. insufficient parking is a downside. we booked this venue for our wedding 17 months ago. the venue management promised us in 17months time, they will have proper parking area for guest. however 17months down the road, this was not done and the guest have to park all the way to the main road - which by the way is quite dangerous as the roads leading up to Puteh is poorly lighted.
4. arrangement and planning process of the management is poor. Extremely bad and slow with replies and arrangements. prior arrangements such as - rented air cooler was not even arranged on the day of the wedding even though this was communicated and paid up front. we paid for platforms to ensure a safe walkway towards the toilet. however, the platforms provided was very soft and unstable - it was in fact even more dangerous for guest, especially for old people because it was slight wobbly when walking on it.
If you really want to have a hassle free even here, i will recommend to just rent this place and get a even management company to help settle the rest of the items instead of leaving it to the management.