I did not hv a good time here because it took just as long to get me the correct bill and change as it was to prepare my take away order. Super annoyed. The staff were nice and apologetic but seriously.... train ppl to properly get the right bills and also how to quickly correct it when a mistake is made.
We had a Christmas dinner there and they gave us a place in the private dining area. We loved the ambience & the Maitre D', Roberto, described the dishes in the most effusive and delightful manner. Certainly a lovely place and we would be looking forward to going back there. Prices were certainly high but with that level of quality & service, it was worth it.
Was there at the VIP room on Friday, 18 Sep. Had a blast and the environment was condusive for a private gathering. Food was delicious and karaoke selection was impressive too. More working mikes would have made it a perfect night. But overall, it was great.
Very impressed with their service (and food of course!)
My order got mixed up (maybe a busy day). VMO reacted swiftly and prompted a call from Ginger Roots. They will apologetic and offer to replace my meal anytime.
It was a really good gesture. On top of that, they even value add with additional dish for my kids!
Needless to say, their food was good. It was delivered hot and fresh.