This place is rubbish, utter rubbish. Amazing deco and ambience, however the food servers just ruins the experience. Service is seriously just 3rd world mentality.
Employing rubbish to service. Could have been an amazing place to dine. Totally ruined by the service.
Had our company buka puasa dinner over the restaurant on Monday. The view from pool side is magnificent as it captured view of the city. Sadly, I didn't see any effort on maintaining the facilities of the pool side. Pool water was disgusting as its green and cloudy, chairs are dirty and dust, not to say the smoke from roasting the lamb and satay. The restaurant have a grand interior view with good lighting, decoration and nice ambient. You could definitely feel the Raya atmosphere here. At this point, our company was actually planned to have our Buka Puasa event here again next year despite that the pool side condition, but eventually we cancelled our mind on this as the food was a huge letdown. The food quality and variety were absolutely despaired! I could barely count it with my fingers; 1 chicken,1 beef, 1 lamb, 1 fish, 2 vege, 2 rices, soups, little selection of starter and dessert, rubbery roast lamb, tenpayaki station (which I couldn't find the serving staff), noodle station and last but not least the rotten satay which I wouldn't expect to found in one grand and classy restaurant like yours. Told the manager regard the satay and took him more than half an hour to react by stop serving it but did not withdraw it from our table until we asked. Assuming that your good restaurant would just allow your customer to consume rotten food?? Overall, the worst dining experience.
The food at Franco is simply put, is delicious! Was a bit doubtful about French-Jap cuisine but after giving it a try, definitely no regrets. The Squid ink Rice with Omu Egg and seafood is a must try and very tastily done. The decor is also very cozy and inviting. Just perfect for a birthday party or a catch up with friends. Will be booking this venue for the next party!